The label web runs outside the rear material guide and thus outside the range of the material end sensor

1. Open the front hood.

2. Check whether the label web runs with the rear edge through the rear material guide.

3. Open the print head pressure lever.

4. If necessary, move the front material guide so that the rear edge of the material touches the stop in the rear material guide. Do not pinch the material!

5. Close the print head pressure lever and the front hood.